Open position
Monitoring Service Technician
Responsibilities
- taking responsibility for monitoring: customer communication, configuration, troubleshooting and complaints
- developing your knowledge and completing the training the company needs
- developing the methodology for managing, archiving and restoring technical documentation
- installing and commissioning equipment on customer sites, including training the customer
- handing over equipment after installation
- delivering warranty and post-warranty service to customers
- repairing faults in equipment and its components
- liaising with manufacturers' service departments on service issues
- liaising with other departments about the equipment we sell
- training other service technicians and passing on technical and service experience
- other work as directed by your manager
Requirements
- Suitable for
- Graduates
- Education level
- Secondary school with school-leaving certificate
- Field of study
- Electrical engineering — secondary level, or a university degree in electrical engineering
- Languages
- English — Intermediate (B1)
- Driving licence
- B
- Years of experience
- 1
Required
- Good working knowledge of computers and the Windows operating system.
- Knowledge of configuring and installing Windows workstations.
- A basic grasp of server configuration and administration.
- Knowledge of computer networks, IP addressing, basic network diagnostics and network communication.
- The basics of configuring network switches.
- Knowledge of the Modbus and SNMP communication protocols.
- Practical skills in wiring technical enclosures and low-voltage distribution.
- The ability to read and work from electrical schematics.
- A basic understanding of programming and of solving technical problems logically.
- A valid electrical competence certificate under the relevant legislation.
- Independence, technical thinking and a responsible approach to work.
An advantage
- Experience with industrial automation, I&C or SCADA systems.
- Hands-on experience installing and configuring industrial communication equipment.
- Knowledge of configuring network components in an industrial environment.
- Experience servicing, commissioning or diagnosing technical equipment.
- The ability to resolve faults in hardware, communications and basic software configuration.
Benefits
- working hours: Monday to Friday
- company car, company laptop, company phone
- room to grow, start a new career and develop professionally
- a share in the success of a strong, stable company
- specialist technical training
- work that is rarely routine
- a pleasant working environment